Prepare the area
Use the appropriate tools and protect the space around the machine.
Organised cleaning of the drum, drawer and accessible parts helps remove odours, residue and build-up.

These signs help describe the condition, but they are not a final diagnosis.
The required work is explained before it begins.
Use the appropriate tools and protect the space around the machine.
Clean the drum, detergent drawer and reachable parts carefully.
Review the condition after cleaning and test operation if needed.
If the smell or drainage issue is caused by a mechanical fault, the machine may need an additional inspection besides cleaning.
The request will be saved before WhatsApp opens.